Getting the Right Travel Insurance: Why Your Agent Makes All the Difference

Getting the Right Travel Insurance: Why Your Agent Makes All the Difference

Travel insurance is one of those things that feels unnecessary — until it isn’t. Your travel agent doesn’t just remind you to buy it; they help you buy the right kind, at the right time, for your specific situation.

Why Off-the-Shelf Policies Often Fall Short

Comparison websites make it easy to buy a policy in minutes, but they don’t ask the right questions. Do you have a pre-existing condition? Are you over 65? Is any part of your trip adventure travel? Are you travelling while pregnant? Each of these factors can void a standard policy — and most travellers only find out when they go to make a claim.

Your Agent Knows What Questions to Ask

A good travel agent treats insurance as part of the trip design, not an afterthought. They’ll ask about your health history, the nature of your activities, the total cost of your trip, and whether you’re carrying expensive equipment. From that profile, they match you to a company that can provide coverage that actually fits — including cancellation, medical evacuation, baggage loss, and trip interruption.

Timing Matters More Than Most People Realize

Many Canadian travellers don’t know that the best time to buy travel insurance is the moment you make your first trip deposit. Policies purchased early often include pre-existing condition coverage that becomes unavailable if you wait. Your agent builds the insurance purchase into your booking timeline, so you don’t accidentally leave yourself exposed.

They’re Your Advocate If Something Goes Wrong

Filing a travel insurance claim from a foreign country, in a stressful situation, is harder than it sounds. Your agent can help you understand what documentation you need, how to report the claim properly, and who to call. That’s not something a price-comparison website can do. 

The Real Cost of Going Without

A single emergency medical evacuation from a Caribbean resort can cost over $50,000. A missed connection due to a mechanical delay can cascade into hundreds of dollars in extra hotels and meals. The cost of good travel insurance is small relative to the risk. Your agent helps you see that clearly — before you need it.

Let’s make sure your next trip is properly protected.

Contact CMTA Travel Services — a proud member of The Travel Agent Next Door.

Travel Insurance
No Travel Insurance Is Not a Gamble — It Is a Choice You Will Regret

No Travel Insurance Is Not a Gamble — It Is a Choice You Will Regret

Every year, Canadians leave the country without travel insurance because they think nothing will happen to them. And every year, some of those same people come home with a bill they cannot pay, a medical situation that nearly broke them, or a cancelled trip they absorbed entirely out of pocket. This is not bad luck. This is a choice — and it has consequences.


The Real Cost of “It Won’t Happen to Me”
A broken leg in the United States can run $50,000 before you blink. A medical evacuation from Europe? Six figures is not unusual. Your provincial health plan covers almost nothing outside Canada. The “nothing will happen” plan is not a plan — it is wishful thinking with a price tag attached.

Not All Travel Insurance Is the Same
There are emergency medical policies, trip cancellation policies, trip interruption policies, baggage coverage, and all-in-one packages. Buying the wrong one — or the cheapest one without reading what it covers — is nearly as dangerous as buying nothing. A $29 policy that excludes pre-existing conditions will not help you when you actually need it. You need the right policy, not just any policy.

Pre-Existing Conditions Are Not a Dead End
A lot of Canadians assume that because they have a health condition, they either cannot get coverage or cannot afford it. That is not accurate. There are policies specifically designed to cover stable pre-existing conditions. The key word is stable — and the definition matters. When I help a client find coverage, we go through that fine print together so there are no surprises at the claims stage.

Trip Cancellation Is Not Just for Emergencies
You sprained your ankle two days before departure. Your father had a cardiac event. Your employer pulled your approved vacation at the last minute. Trip cancellation coverage exists for a reason — and it pays you back for non-refundable costs when life interferes with your plans. Deposits, airfare, resort fees — these add up fast. Without coverage, you are simply out that money.

Flex Pay Means You Have No Excuse to Skip Coverage
One reason people skip insurance is cost — they are already stretching to pay for the trip. Flex Pay solves that. You can spread your travel costs, including insurance, over time with no interest and no fees. You lock in your price, get your coverage in place, and travel when you are ready without putting everything on a credit card at once. There is no reason to leave protection on the table when you can budget for it properly.

Your Credit Card Is Not Enough
Credit card travel insurance is frequently misunderstood. Most cards have strict age limits, low coverage maximums, short trip duration limits, and pre-existing condition clauses that catch people off guard. Read the certificate of insurance on your card — all of it — before you decide that counts as your coverage. In most cases, it does not cover what you actually need.


Travel insurance is not a luxury. It is the difference between a hard moment abroad and a financially devastating one. I have seen both outcomes, and I will always advocate for the policy over the gamble.

If you want help finding the right coverage for your trip, I do that as part of every booking. No extra charge. No runaround.

Call me at 780-933-0182, visit cmtatravelservices.com/booking, or check current travel deals at cmtatravelservices.com/offers. 

Let me help you travel with a real safety net.


Renee Charbonneau is a Certified Travel Agent with The Travel Agent Next Door and Executive Director of the Canadian Motorcycle Tourism Association. She specializes in motorcycle tourism, Canadian travel, adventure travel, and custom itineraries.

Motorcyclists calling for assistance on the side of the road with a storm approaching