WestJet Vacations Indefinitely Suspends All Cuba Operations
If you have a Cuba vacation booked through WestJet Vacations — this affects you and you need to know your options.
WestJet Vacations has announced the indefinite suspension of all Cuba operations, effective immediately. This suspension covers all bookings under WestJet Vacations, WestJet Vacations Québec, and Sunwing Vacations.
The Official Statement from WestJet Vacations
Following a review of our Cuba program and the current operating environment, Sunwing Vacations Group (including Sunwing Vacations, WestJet Vacations, and WestJet Vacations Québec) has made the difficult decision to indefinitely suspend all Cuba operations until further notice.
This decision was not made lightly. Cuba has long been a valued destination for Canadian guests, and we recognize the important role tourism plays in supporting local communities, tourism workers, and industry partners across the island. We remain hopeful for the destination’s recovery and future success and will continue to monitor developments closely alongside our partners and suppliers in Cuba.
We understand this news may be disappointing and appreciate the patience and understanding of our guests, travel advisors, and partners. We remain committed to supporting affected guests and will provide further updates should circumstances change.
— WestJet Vacations Inc. | TICO #50026548 | Consumer Protection BC #84473
What This Means If You Have a Cuba Booking
Travel advisors will be contacted directly for all impacted bookings. Guests will be offered the following options:
- Rebooking to an alternative destination within the WestJet Vacations network; or
- Cancellation with a full refund
For guests booked as part of a group, Group Sales Representatives will be in touch directly to review available options.
Need Help Figuring Out Your Next Steps?
Whether you want to rebook to another sun destination or get a full refund, navigating this on your own can be frustrating. I’m here to help — at no extra cost to you. If you’ve got a Cuba booking and you need guidance on your best options, reach out to me directly.
I’ll keep this page updated as more information becomes available.
